Returns Portal
Extended Christmas return period
We have extended returns over the Christmas period to give you confidence when buying gifts. Purchases made between 13th November 2024 and 24th December 2024 can be returned for refund or exchange until 12th January 2025, provided they are returned unused and in their protective plastic bag. Proceed as normal through the Returns Portal between these dates to take advantage of the extended returns period. All other usual and statutory terms of our returns policy apply
Please note that we're unable to facilitate returns by gift recipients, so the buyer of the gift would need to make the return or exchange request on their behalf.
Returns and ExchangesWe want you to love everything you buy from The British Blanket Company. If something isn’t as you’d hoped, you can return or exchange your purchase within 14 days of receiving it. Use our Returns Portal to request a refund or exchange. It’s quick, easy and includes the option to exchange for different priced items. Simply keep unwanted items unused in their protective bag. Please await an email from us confirming your return request has been logged before posting items back. REFUNDS - CHANGE OF MINDavailable to UK and international customersTo be eligible for a refund on unwanted purchases, you must:
EXCHANGES – CHANGE OF MINDavailable to UK customers onlyTo be eligible for an exchange on unwanted purchases, you must:
EXCHANGES – GIFTSavailable to UK customers only
TIMESCALE
POSTAGE COSTSUK customers
International customers
FAULTY OR WRONG ITEM RECEIVEDWe're very sorry if you've received an item that's faulty, or if we sent you the wrong item by accident. We’re here to fix this for you as smoothly as possible. UK customers
International customers
NON RETURNABLE ITEMS
This returns policy is in line with Consumer Contracts Regulations 2014. Protections and timescales may not apply to customers outside the UK. Paypal payments are also bound by the Paypal User Agreement. For help or questions email: support@thebritishblanketcompany.com |
Extended Christmas return period
We have extended returns over the Christmas period to give you confidence when buying gifts. Purchases made between 13th November 2024 and 24th December 2024 can be returned for refund or exchange until 12th January 2025, provided they are returned unused and in their protective plastic bag. Proceed as normal through the Returns Portal between these dates to take advantage of the extended returns period. All other usual and statutory terms of our returns policy apply
Please note that we're unable to facilitate returns by gift recipients, so the buyer of the gift would need to make the return or exchange request on their behalf.
Returns and ExchangesWe want you to love everything you buy from The British Blanket Company. If something isn’t as you’d hoped, you can return or exchange your purchase within 14 days of receiving it. Use our Returns Portal to request a refund or exchange. It’s quick, easy and includes the option to exchange for different priced items. Simply keep unwanted items unused in their protective bag. Please await an email from us confirming your return request has been logged before posting items back. REFUNDS - CHANGE OF MINDavailable to UK and international customersTo be eligible for a refund on unwanted purchases, you must:
EXCHANGES – CHANGE OF MINDavailable to UK customers onlyTo be eligible for an exchange on unwanted purchases, you must:
EXCHANGES – GIFTSavailable to UK customers only
TIMESCALE
POSTAGE COSTSUK customers
International customers
FAULTY OR WRONG ITEM RECEIVEDWe're very sorry if you've received an item that's faulty, or if we sent you the wrong item by accident. We’re here to fix this for you as smoothly as possible. UK customers
International customers
NON RETURNABLE ITEMS
This returns policy is in line with Consumer Contracts Regulations 2014. Protections and timescales may not apply to customers outside the UK. Paypal payments are also bound by the Paypal User Agreement. For help or questions email: support@thebritishblanketcompany.com |
Extended Christmas return period
We have extended returns over the Christmas period to give you confidence when buying gifts. Purchases made between 13th November 2024 and 24th December 2024 can be returned for refund or exchange until 12th January 2025, provided they are returned unused and in their protective plastic bag. Proceed as normal through the Returns Portal between these dates to take advantage of the extended returns period. All other usual and statutory terms of our returns policy apply
Please note that we're unable to facilitate returns by gift recipients, so the buyer of the gift would need to make the return or exchange request on their behalf.
Returns and ExchangesWe want you to love everything you buy from The British Blanket Company. If something isn’t as you’d hoped, you can return or exchange your purchase within 14 days of receiving it. Use our Returns Portal to request a refund or exchange. It’s quick, easy and includes the option to exchange for different priced items. Simply keep unwanted items unused in their protective bag. Please await an email from us confirming your return request has been logged before posting items back. REFUNDS - CHANGE OF MINDavailable to UK and international customersTo be eligible for a refund on unwanted purchases, you must:
EXCHANGES – CHANGE OF MINDavailable to UK customers onlyTo be eligible for an exchange on unwanted purchases, you must:
EXCHANGES – GIFTSavailable to UK customers only
TIMESCALE
POSTAGE COSTSUK customers
International customers
FAULTY OR WRONG ITEM RECEIVEDWe're very sorry if you've received an item that's faulty, or if we sent you the wrong item by accident. We’re here to fix this for you as smoothly as possible. UK customers
International customers
NON RETURNABLE ITEMS
This returns policy is in line with Consumer Contracts Regulations 2014. Protections and timescales may not apply to customers outside the UK. Paypal payments are also bound by the Paypal User Agreement. For help or questions email: support@thebritishblanketcompany.com |