UK Delivery

Standard Delivery - Royal Mail T48: Parcels are sent via Royal Mail's tracked 2nd class service* and usually delivered 2-5 working days after dispatch.

Orders placed by 1pm Monday - Friday are usually dispatched the same day (except bank holidays). Your parcel's tracking journey will be regularly updated on the Royal Mail website and can be accessed using your tracking number and postcode.

We recommend that you do not request delivery to a safeplace or neighbour.

If your parcel has not arrived 7 working days after dispatch, please email us with your order number so we can trace your delivery for you.

* Heavier orders may be ship with DHL.

Express Delivery - DHL: Parcels to UK mainland addresses are delivered by DHL. Delivery is usually 1-2 working days after dispatch.

DHL will email you with information about your delivery with an estimated delivery window and redelivery options. We recommend that you do not request delivery to a safeplace or neighbour.

If your parcel has not arrived 2 working days after dispatch please email us with your order number so we can trace your delivery for you. .

Returns to sender: The customer is responsible for providing a correct and complete delivery address, and ensuring someone is at the address to receive the parcel. If delivery cannot be made the parcel will be returned to sender and redelivery charges apply.

We can deliver to the Highlands, UK Offshore Islands, Channel Islands and the Isle of Man, but only with standard Royal Mail delivery:

HS1-9, IV40-51, IV55-56, KA27-28, KW15-17, PA20, PA41-49, PA60-80, PH42-44, ZE1-3 (Scottish Islands), TR21-TR25 (Isles of Scilly), PO30-PO41 (Isle of Wight), GY & JE (Channel Islands), IM (Isle of Man).

If you order more than two folded blankets your order may be split into several parcels and might arrive separately. The delivery method may vary from that stated at the checkout to offer the most efficient service to remote locations.

Expected delivery is 3-7 working days from dispatch. However, please be aware that this is not a time-guaranteed service. 

We endeavour to dispatch orders received by 1pm the same working day. Orders received after noon, at weekends or bank holidays will be dispatched the following working day.

We will email you to confirm dispatch and provide you with a tracking number. A signature may be required.

Channel Islands VAT info: all of our pricing is inclusive of taxes and VAT will not be charged on orders delivered to Jersey or Guernsey. Please note that we don't offer a refund or deduction for customers in the Channel Islands. This enables us to subsidise the higher cost of delivery to the Channel Islands while continuing to offer customers the same delivery prices as mainland UK. 

UK Mainland

Standard Delivery - Royal Mail T48: Order before 12pm (noon) Friday 19th December

Express Delivery - DHL: Order before 12pm (noon) Tuesday 23rd December

For UK Highlands, UK Offshore Islands, Channel Islands, & Isle of Man we recommend ordering before Friday 19th December.

EU Delivery Costs

Europe (EU) FedEx - We ship to all 27 EU countries (7-10 working days):

Order over €150 - FREE Shipping

Order under €149.99:

Zone 1 - FedEx - €5.95

Austria, Belgium, Czech Republic, Denmark, France, Germany, Ireland, Italy, Netherlands, Poland, Spain, Sweden

Zone 2 - FedEx - €8.95

Cyprus, Bulgaria, Croatia, Estonia, Finland, Greece, Hungary, Latvia, Lithuania, Luxembourg, Malta, Portugal, Romania, Slovakia & Slovenia

Norway & Switzerland

Norway

Order over 3000 NOK - FREE Shipping

Order under 2999.99 NOK - 300 NOK

Switzerland

Order over 250 CHF - FREE Shipping

Order under 249.99 CHF - 24.99 CHF

EU Customs Duties

EU orders are Delivered Duty Paid (DDP). This means taxes and duties are included in the price you pay at the checkout, so there are no unexpected costs on arrival

EU Courier Service

Your items will be sent from the UK by FedEx P2P which is a fully tracked service.

International deliveries are dispatched next working day (Monday - Friday). Usual estimated delivery is 7 - 10 working days from dispatch. However, please be aware that this is not a time-guaranteed service.

The British Blanket Company does not accept liability for any delays that may occur if a parcel is unexpectedly held at customs.

USA Delivery Costs

USA - FedEx:

Order under $199.99: FedEx $19.99 (7-10 working days)

Orders over $200: FedEx FREE (7-10 working days)

USA Courier Service

Your items will be sent from the UK by FedEx P2P which is a fully tracked service. International deliveries are dispatched next working day (Monday - Friday). Usual estimated delivery is 7 - 10 working days from dispatch. However, please be aware that this is not a time-guaranteed service.

USA Customs Duties / Tariffs

• Duties are collected at the checkout and orders are shipped DDP (Delivered Duties Paid). This means your parcel should pass smoothly through customs without additional charges on arrival.
• Duties are calculated within the shipping cost shown at the checkout.
• A 10% tariff applies to UK made goods. All our pure wool and Cloud Cotton blankets are made in the UK.
• Our alpaca blankets and our merino lambswool blankets, scarves and baby blankets are made in the Republic of Ireland and may be subject to the EU goods tariff rate of 15%.
• Tariffs apply to the full value of the order including the cost of delivery.

This information is correct to the best of our knowledge. However ultimately, we are not responsible for the customs process or liable for any charges you may receive. Thank you for your understanding.

Canada Delivery Costs

Canada - FedEx:

Order under $249.99: FedEx $19.99 (7-10 working days)

Orders over $250: FedEx FREE (7-10 working days)

Australia Delivery Costs

Australia - FedEx:

Order under $299.99: FedEx $29.99 (7-10 working days)

Orders over $300: FedEx FREE (7-10 working days)

New Zealand Delivery Costs

New Zealand - FedEx:

Order under $299.99: FedEx $29.99 (7-10 working days)

Orders over $300: FedEx FREE (7-10 working days)

Courier Service

Your items will be sent from the UK by FedEx P2P which is a fully tracked service. International deliveries are dispatched next working day (Monday - Friday). Usual estimated delivery is 7 - 10 working days from dispatch. However, please be aware that this is not a time-guaranteed service.

Customs Duties / Tariffs

• Duties are collected at the checkout and orders are shipped DDP (Delivered Duties Paid). This means your parcel should pass smoothly through customs without additional charges on arrival.
• Duties are calculated within the shipping cost shown at the checkout.
• All our pure wool and Cloud Cotton blankets are made in the UK.
• Our alpaca blankets and our merino lambswool blankets, scarves and baby blankets are made in the Republic of Ireland and may be subject to the EU goods tariff rate.
• Tariffs apply to the full value of the order including the cost of delivery.

This information is correct to the best of our knowledge. However ultimately, we are not responsible for the customs process or liable for any charges you may receive. Thank you for your understanding.

Other Destinations - unavailable

We only deliver to the UK, USA, EU, Australia, Canada, Norway & Switzerland at present, unfortunately we are unable to deliver to other countries.

All Countries (excluding UK)

For delivery to all countries outside the UK, we recommend placing your order before noon on 11th December.